Hi, I’m Ed. I’ve worked as a user researcher for over five years. I’ve worked at the UK’s Government Digital service, as well as Agencies, non profits and startups. I take a pragmatic rather than academic approach to research, and really enjoy early stage discovery research.
I’m particularly experienced in working with specialised users, having done research with back end developers, site reliability engineers, as well as civil servants, academics and policy consultants. I’m good at understanding a space quickly, and helping others use that knowledge to make better product decisions.
See some of the projects I’ve worked on here.